Parul L. Bandhari
Parul L. Bhandari is a Customer Success Consultant, Inc.com contributor, early-stage advisor, speaker, and professional community founder. Parul’s career spans over two decades of work in Consulting, HR, and Revenue Growth, the latter being where she grew her Customer Success (CS) leadership experience. Parul works on customer and team strategy aimed at driving customer value, retention, and business growth. She is a passionate advocate of better experiences for employees and customers, through the design of better companies.
At CustomerXSuccess, we provide comprehensive advisory and leadership solutions designed to maximize client potential and foster enduring success. From Fractional Leadership to consulting on critical initiatives, we approach every project with a customer-centric focus to drive organic revenue and growth.
Parul Bhandari, CEO of CustomerXSuccess, brings over two decades of expertise in customer-facing roles, spanning large corporations to early-stage startups. Parul's passion lies in transforming the entire customer experience with a focus on adoption, retention, and a data-driven approach to value creation.
Our Mission: We aim to create a collaborative space where Customer Success and Revenue professionals who identify as South Asian can celebrate our shared culture, learn and grow together, and drive diversity in thought & practice for our workplaces
What we are: A global, online and in-person community focused on the South Asian experience in CX/CS.
