Happy Holidays: A season of gratitude and growth.

December 22, 2025

As this year comes to a close, we want to pause and simply say thank you.

Thank you to every Customer Success professional, leader, and learner who has been part of this growing community and who continues to show up with curiosity, care, and commitment to their craft.

This season is a time for connection and reflection. Regardless of which holidays you are celebrating, we hope you are able to slow down, recharge, and spend time with the people who matter most to you.

Writing The Customer Success Talent Playbook reminded us of something we believe deeply. Success in Customer Success is never a solo pursuit. It is built through community, shared learning, and the generosity of people who invest in one another’s growth.

As we look ahead to the new year, we hope to carry that same spirit forward. More curiosity. More collaboration. More clarity in how we build teams, grow careers, and support one another.

Here’s to a restful close to the year and a strong, intentional start to what’s next.

We still have our special holiday pricing in effect - our paperback book is only $14.95!

With gratitude,
The Authors of The Customer Success Talent Playbook

Swati Garg • Parul Bhandari • Elizabeth Blass • Ejieme Eromosele • Julie Fox • Kristen Hayer